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Lessons From a Rental: Customer Experience vs. Value Proposition

When a Rainmaker executive recently embarked on a trip to Chicago using a popular vacation rental site, he didn’t expect to receive a valuable lesson in advertising and Customer Experience (CX) design. But, that’s exactly what he got. A one-room studio apartment overlooking Lake Michigan boasted of a scenic view and generous accommodations including a …

CRM, Salesman, sales

The Undead Salesman: How Service is Saving Sales Teams

A half century ago, Arthur Miller reimagined a defining archetype of the American economy in his most famous play ‘Death of a Salesman,’ crafting an allegory which compared the twilight years of a languishing middle-aged man with the declining role of business trips and face-to-face marketing in an age when TV was quickly becoming the …

Rainmaker and Operation Gratitude, salesforce partner

Operation Gratitude: Rainmaker Gives Back

During Rainmaker’s recent offsite event in Nashville, Tennessee, Rainmakers from all over the country had the pleasure of volunteering for an organization called Operation Gratitude. We chose this impactful organization not only because we wanted an opportunity to give back as a team, but because the nonprofit’s noble mission is to thank America’s military personnel. …

Lightning May Be Coming to You – Whether You’re Ready or Not

Key Takeaways Salesforce will be automatically switching users to the Lightning Experience this month. Lightning best benefits users when it has been planned for their consumption. If your organization doesn’t have a roadmap for the transition, it’s time to start developing one now. If you haven’t taken a look at the Salesforce Summer ‘18 Release …

Did we miss you at the Salesforce World Tour?

If you didn’t make it to one of the recent World Tours – or just couldn’t squeeze us into your schedule – we understand! We’d still love to meet you to discuss how Trailblazers are revolutionizing both their worker and customer experiences. It’s amazing how Salesforce can transform your business! Contact us today and let …

Salesforce World Tour

What are You Doing Thursday?

Time is running out! Will you be at the Salesforce World Tour in NYC on Thursday, April 26? We will! If you’d like to meet up, contact us now. We’d love to meet you! Remember this event is FREE! Get inspired and educated – for FREE. The Salesforce  World Tour in NYC will give you …

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