mobile crm, salesforce crm with rainmaker

Why Companies Adopting Mobile CRM Do Better

This September, Apple and Salesforce jointly announced what came as welcome news to the CRM industry. Working in tandem, the two companies will collaborate on the Salesforce Mobile SDK to make more SFDC services accessible on iOS devices, and allow the development of Salesforce apps for customers. Additionally, the service will emphasize mobile access to …

CRM, CRM solutions, Rainmaker salesforce expertise

Five Qualities for a Better Modern Sales Team

The Modern Sales Team – Five Essential Qualities for Success We’ve written before about the way that CRM and digital marketing have changed sales. Customers increasingly find businesses through online channels, conduct research on their own, and by the time they’re through the funnel, they may not have talked with a single person from your …

Ideas Management

Bring Ideas Back to Salesforce Lightning with LEX Ideas

Here at Rainmaker, we’ve helped hundreds of clients to successfully transition from Salesforce Classic since the launch of Lightning in 2015. Along the way, we’ve learned a lot of lessons. Although Lightning is the best CRM companies can invest in to future-proof their success in the modern world, there are many reasons they might be …

Present a positive Customer Experience. Salesforce integration, salesforce implementation, salesforce communities, salesforce expertise, salesforce partner

Lessons From a Rental: Customer Experience vs. Value Proposition

When a Rainmaker executive recently embarked on a trip to Chicago using a popular vacation rental site, he didn’t expect to receive a valuable lesson in advertising and Customer Experience (CX) design. But, that’s exactly what he got. A one-room studio apartment overlooking Lake Michigan boasted of a scenic view and generous accommodations including a …