Privacy Policy

Last Updated: 10/9/2024

At Rainmaker Associates Inc, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, or interact with us. It also outlines the procedures we have in place for data breaches, the third parties we receive data from, any automated decision-making processes, and industry regulatory requirements we comply with.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or services.

Information We Collect

We collect different types of personal information depending on how you interact with us:

Personal Data You Provide to Us

  • Name, email address, phone number, billing information, and other information you provide when you create an account, purchase services, or contact us.

Automatically Collected Information

  • IP address, browser type, device information, pages visited, time spent on the site, and other usage data. We collect this information through cookies and similar technologies (see our Cookies Policy at https://rainmakercloud.com/cookies-policy/ for more details).

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services.
  • Process and manage transactions, including billing.
  • Respond to your requests, comments, and support inquiries.
  • Send you promotional communications (with your consent).
  • Improve and personalize your experience on our website.
  • Analyze site traffic and trends to enhance our services.

How We Protect Your Data

We take data protection seriously and employ several measures to safeguard your personal information:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information transmitted online.
  • Access Control: Personal data is only accessible to employees, contractors, and third-party service providers who need it to perform their roles and are bound by confidentiality agreements.
  • Security Audits: We regularly review and update our security practices to ensure data safety.

While we strive to protect your personal data, no system is completely secure. We cannot guarantee the absolute security of your data, and we encourage you to take precautions to protect your personal information.

Data Breach Procedures

In the unlikely event of a data breach, we have protocols in place to handle the situation efficiently:

  • Notification: If a breach occurs, we will notify affected individuals and regulatory authorities as required by law.
  • Investigation and Response: We will promptly investigate the breach, contain it, and take steps to prevent further unauthorized access.
  • Follow-up: We will implement necessary security enhancements and provide guidance to impacted users on protecting their data.

Third Parties We Receive Data From

We may receive information about you from third parties, including:

  • Analytics Providers: Such as Google Analytics, to monitor site usage and performance.
  • Payment Processors: To handle financial transactions securely.
  • Advertising Networks: To deliver personalized ads and measure campaign effectiveness.
  • Social Media Platforms: If you interact with us through social media or connect your account to our services.

These third parties are required to comply with relevant privacy laws and only process your information in accordance with our instructions or their own privacy policies.

Automated Decision-Making and Profiling

We may use automated processes for decision-making and profiling based on your data. This includes:

  • Personalized Content: We may automatically tailor content or product recommendations based on your preferences or browsing history.
  • Fraud Detection: Automated systems may monitor for unusual account activities to prevent fraud.
  • Marketing Automation: We may use algorithms to send you relevant offers or marketing materials based on your interests and past interactions.

All automated decision-making processes are overseen by human operators to ensure fairness and compliance with legal requirements.

Industry Regulatory Disclosure Requirements

We comply with various data protection regulations based on the industry and region in which we operate, including:

  • GDPR (General Data Protection Regulation): For users in the European Union, we adhere to GDPR’s strict guidelines on data collection, use, and transfer.
  • CCPA (California Consumer Privacy Act): For users in California, we comply with the CCPA, ensuring rights such as data access, deletion, and the ability to opt-out of the sale of personal data.
  • HIPAA (Health Insurance Portability and Accountability Act): If applicable, we follow HIPAA regulations when processing protected health information (PHI).
  • PCI-DSS (Payment Card Industry Data Security Standard): We follow PCI-DSS when processing credit card transactions to ensure secure payment handling.

Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails.
  • Data Portability: You may request your personal data in a portable, machine-readable format.

To exercise these rights, please contact us using the details below.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your data, we will securely delete or anonymize it.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more details on how we use cookies, please see our Cookies Policy at https://rainmakercloud.com/cookies-policy/.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When changes are made, the updated Privacy Policy will be posted on this page with a new “Last Updated” date. Your continued use of our website following the posting of any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Rainmaker Associates Inc
info@rainmakercloud.com
1250 S Capital of Texas Hwy
Building 3, Suite 400
Austin, TX 78746