Ideas Management

Bring Ideas Back to Salesforce Lightning with LEX Ideas

Here at Rainmaker, we’ve helped hundreds of clients to successfully transition from Salesforce Classic since the launch of Lightning in 2015. Along the way, we’ve learned a lot of lessons. Although Lightning is the best CRM companies can invest in to future-proof their success in the modern world, there are many reasons they might be …

Present a positive Customer Experience. Salesforce integration, salesforce implementation, salesforce communities, salesforce expertise, salesforce partner

Lessons From a Rental: Customer Experience vs. Value Proposition

When a Rainmaker executive recently embarked on a trip to Chicago using a popular vacation rental site, he didn’t expect to receive a valuable lesson in advertising and Customer Experience (CX) design. But, that’s exactly what he got. A one-room studio apartment overlooking Lake Michigan boasted of a scenic view and generous accommodations including a …

CRM, salesforce partner, salesforce community

The Undead Salesman: How Service is Saving Sales Teams

A half century ago, Arthur Miller reimagined a defining archetype of the American economy in his most famous play ‘Death of a Salesman,’ crafting an allegory which compared the twilight years of a languishing middle-aged man with the declining role of business trips and face-to-face marketing in an age when TV was quickly becoming the …

Rainmaker and Operation Gratitude, salesforce partner

Operation Gratitude: Rainmaker Gives Back

During Rainmaker’s recent offsite event in Nashville, Tennessee, Rainmakers from all over the country had the pleasure of volunteering for an organization called Operation Gratitude. We chose this impactful organization not only because we wanted an opportunity to give back as a team, but because the nonprofit’s noble mission is to thank America’s military personnel. …