Midwest Industrial Supply
Matt Arntsen2020-10-30T16:36:02+00:00Institutionalized product knowledge to be leveraged across the entire enterprise
Institutionalized product knowledge to be leveraged across the entire enterprise
Call workload was reduced to acceptable levels and data collection was improved
Deployed company-wide improvements to case management, employee communication and productivity
Digitalized work-order management and improved overall team success
Consolidated multiple disparate systems and their relative processes