Stanton Cagle - Rainmaker Cloud

Guide to Optimizing Salesforce Knowledge Management

Stanton Cagle2021-11-05T20:46:29+00:00

Guide to Optimizing Salesforce Knowledge Management According to a 2019 report by The Northridge Group, 68% of customers experience delays while waiting in line to talk to agents. 57% of the time, they have to repeat themselves. These lead to a negative customer experience, but Salesforce knowledge management helps you avoid this. So, what is knowledge management? This uses effective knowledge management resources to help resolve internal and external issues through informational articles. It effectively shares insights across digital

Guide to Optimizing Salesforce Knowledge ManagementStanton Cagle2021-11-05T20:46:29+00:00

How to Use Salesforce Lightning – Harnessing the Power with 5 Examples

Stanton Cagle2021-10-21T21:50:50+00:00

How to Use Salesforce Lightning – Harnessing the Power with 5 Examples Businesses often ask how to use Salesforce Lightning. Before diving into different use case scenarios, Salesforce Lightning is the next-gen CRM platform that comes with a more intuitive design, a host of productivity tools, and AI functionality. If you want to live by the adage that the customer is king, then a customer relationship management (CRM) solution such as Salesforce Lightning can help. It enables brands to manage

How to Use Salesforce Lightning – Harnessing the Power with 5 ExamplesStanton Cagle2021-10-21T21:50:50+00:00

7 Stages of the B2B Sales Cycle You Should Optimize

Stanton Cagle2021-10-21T21:13:19+00:00

7 Stages of the B2B Sales Cycle You Should Optimize The sales process is continuously evolving. You need to fine-tune your B2B sales cycle if you want to keep up or gain an edge over the competition. With innovations in products and technologies, even experienced salespeople need to react fast and take calculated steps to meet their customers’ demands. With the COVID-19 pandemic, there was a significant shift in how businesses operate. Business leaders must find ways to stay relevant,

7 Stages of the B2B Sales Cycle You Should OptimizeStanton Cagle2021-10-21T21:13:19+00:00

How to Improve Salesforce Adoption: 6 Tips

Stanton Cagle2021-10-21T20:55:45+00:00

How to Improve Salesforce Adoption: 6 Tips Salesforce is the breakthrough cloud-based, customer relationship management (CRM) software of our time. Companies reap a wide range of benefits from it, including efficient lead tracking, account planning, team collaboration, and time management. Salesforce adoption is an absolute must for companies who strive to connect with their customers, scale sales revenue, and track sales team performance. The full-scale CRM capabilities of Salesforce remain unmatched by any other program. Yet, encouraging its use

How to Improve Salesforce Adoption: 6 TipsStanton Cagle2021-10-21T20:55:45+00:00

Salesforce Inventory Management: What You Need to Know

Stanton Cagle2021-10-14T19:21:19+00:00

Using Salesforce for Inventory Management: What You Need to Know The key to exponential growth isn’t always reinvention. For many companies, the search for inventory management is never-ending. This is especially true for businesses specializing in financial services, media, and communications. Salesforce Lightning’s inventory management capabilities are designed for monitoring inventory levels, sales, shipment, and orders. It can also be used to create work orders or other production-related documents. Companies use Salesforce inventory management software services to prevent product overstock

Salesforce Inventory Management: What You Need to KnowStanton Cagle2021-10-14T19:21:19+00:00