customer support - Rainmaker Cloud

The 1-2-3 Guide to Resource Capacity Planning with Salesforce

Nikki Gagnon2022-09-23T14:03:03+00:00

The 1-2-3 Guide to Resource Capacity Planning with Salesforce Studies show that 67% of business project failures result from insufficient and undervalued project management and planning. As inflation and rising resource costs continue to squeeze industries and consumers across the board – with the Consumer Price Index in August remaining at 8.3% over August 2021 – business leaders should evaluate the rising cost of poor resource capacity planning in a potentially extended period of austerity. Adequate project planning for reliable

The 1-2-3 Guide to Resource Capacity Planning with SalesforceNikki Gagnon2022-09-23T14:03:03+00:00

What You Can and Can’t Do with Entitlement Management Through Salesforce

Stanton Cagle2023-04-26T16:31:28+00:00

What You Can and Can’t Do with Entitlement Management Through Salesforce In 2021, more than 75% percent of business decision-makers reported that the Covid-19 pandemic has accelerated digital transformation in their companies and elevated the adoption of new technologies to meet evolving customer communication preferences among their priorities. Fortunately, entitlement management features through Salesforce already exist to aid companies in implementing sophisticated customer support solutions. Today’s customers want to resolve routine issues independently, and the technology to

What You Can and Can’t Do with Entitlement Management Through SalesforceStanton Cagle2023-04-26T16:31:28+00:00

How to Improve Customer Satisfaction and Retention

Stanton Cagle2021-12-20T21:09:19+00:00

How to Improve Customer Satisfaction and Retention In this post, you'll learn several ways to improve customer satisfaction and improve your retention rates. It costs five times more to attract a new customer than it does to retain an existing one, which is why retaining your current customers is so important. The best way to retain customers is to make sure that they're completely satisfied. Read on to learn how to improve both customer satisfaction and retention – and ensure

How to Improve Customer Satisfaction and RetentionStanton Cagle2021-12-20T21:09:19+00:00

How to Improve Customer Satisfaction and Retention

Stanton Cagle2021-11-23T17:32:47+00:00

How to Improve Customer Satisfaction and Retention In this post, you'll learn several ways to improve customer satisfaction and improve your retention rates. It costs five times more to attract a new customer than it does to retain an existing one, which is why retaining your current customers is so important. The best way to retain customers is to make sure that they're completely satisfied. Read on to learn how to improve both customer satisfaction and retention – and ensure

How to Improve Customer Satisfaction and RetentionStanton Cagle2021-11-23T17:32:47+00:00