Technology Expertise - Rainmaker Cloud

7 Tips for Better Asset Management Using Salesforce

Stanton Cagle2021-11-05T21:01:25+00:00

7 Tips for Better Asset Management Using Salesforce Salesforce asset management is a service that allows company representatives to track customer purchases relevant to their organization’s products and see whether those items are installed or not. This helps representatives provide immediate responses when dealing with recent purchases inquiries from clients, as they can easily check which items were ordered. Asset management tools by Salesforce can be used in many different industries and is customizable to meet your organization’s needs. Furthermore,

7 Tips for Better Asset Management Using SalesforceStanton Cagle2021-11-05T21:01:25+00:00

Guide to Optimizing Salesforce Knowledge Management

Stanton Cagle2021-11-05T20:46:29+00:00

Guide to Optimizing Salesforce Knowledge Management According to a 2019 report by The Northridge Group, 68% of customers experience delays while waiting in line to talk to agents. 57% of the time, they have to repeat themselves. These lead to a negative customer experience, but Salesforce knowledge management helps you avoid this. So, what is knowledge management? This uses effective knowledge management resources to help resolve internal and external issues through informational articles. It effectively shares insights across digital

Guide to Optimizing Salesforce Knowledge ManagementStanton Cagle2021-11-05T20:46:29+00:00

How to Use Salesforce Lightning – Harnessing the Power with 5 Examples

Stanton Cagle2021-10-21T21:50:50+00:00

How to Use Salesforce Lightning – Harnessing the Power with 5 Examples Businesses often ask how to use Salesforce Lightning. Before diving into different use case scenarios, Salesforce Lightning is the next-gen CRM platform that comes with a more intuitive design, a host of productivity tools, and AI functionality. If you want to live by the adage that the customer is king, then a customer relationship management (CRM) solution such as Salesforce Lightning can help. It enables brands to manage

How to Use Salesforce Lightning – Harnessing the Power with 5 ExamplesStanton Cagle2021-10-21T21:50:50+00:00

How to Create Reports in Salesforce Lightning

Stanton Cagle2023-04-26T16:22:21+00:00

How to Create Reports in Salesforce Lightning Salesforce is the leading customer relationship management (CRM) platform today. When you create reports in Salesforce, you can gain valuable insights about your organization and spot opportunities that you can capitalize on. Creating a report in Salesforce can give you ideas regarding your top-selling products or services, most effective marketing campaigns, customer satisfaction, identifying your high-value prospects, and more. You can use the information on these reports to make data-driven

How to Create Reports in Salesforce LightningStanton Cagle2023-04-26T16:22:21+00:00

3 Key Reasons Why You Should Use Business Intelligence in Your Organization

Stanton Cagle2021-09-23T17:07:57+00:00

3 Key Reasons Why You Should Use Business Intelligence in Your Organization The only constant in today’s business environment is change – and you’ll need to make vital decisions that affect your company almost every day. Making informed decisions about your business can help you excel beyond your competitors, and it’s for this reason you should use business intelligence (BI) tools and strategies when proposing changes in your organization. McKinsey notes that while technologies have helped shape how businesses operate

3 Key Reasons Why You Should Use Business Intelligence in Your OrganizationStanton Cagle2021-09-23T17:07:57+00:00