About Nikki Gagnon

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So far Nikki Gagnon has created 59 blog entries.

The Ins and Outs of Data Governance in Salesforce

2022-05-20T06:52:42+00:00

The Ins and Outs of Data Governance in Salesforce In the digital era, data has become a valuable asset. Not unlike a raw material resource, the data companies generate in the course of their operations can deliver value – but only if it is manipulated, managed, and maintained. Many companies – 41% – willing to invest in this process are finding that they’re doubling their chances of making improved, data-driven decisions. To share in their success, organizations need to develop

The Ins and Outs of Data Governance in Salesforce2022-05-20T06:52:42+00:00

DevOps for Business Apps: 4 Best Practices to Adopt Right Away

2022-05-20T06:59:37+00:00

DevOps for Business Apps: 4 Best Practices to Adopt Right Away As of 2021, 83% of software development decision-makers were applying DevOps practices in their workflows to tighten delivery cycles, establish superior operational awareness, and improve overall quality. For those who haven’t yet made the adoption, developers can apply DevOps for business applications and even Salesforce applications with certain workflow and cultural adjustments in their teams and processes. No single authority in the development world defines exactly what DevOps practices

DevOps for Business Apps: 4 Best Practices to Adopt Right Away2022-05-20T06:59:37+00:00

Salesforce Customer Data Management: The Complete Guide

2022-05-19T07:35:21+00:00

Salesforce Customer Data Management: The Complete Guide Customer expectations are changing. An increasing majority – 72% – of customers demand personalization and a seamless digital experience. For businesses, the rising importance of personalization to brand engagement drives up the value of customer data. With the timely arrival of Customer 360 Truth, capitalizing on this value and meeting customer expectations through Salesforce customer data management has never been easier. The global market value of customer data has doubled in the last

Salesforce Customer Data Management: The Complete Guide2022-05-19T07:35:21+00:00

How to Drive Value to Customers with the Salesforce Experience Cloud

2022-05-20T07:21:29+00:00

How to Drive Value to Customers with the Salesforce Experience Cloud In the modern world of rich digital experiences, nearly all customers – 86% – will pay more for a higher quality experience. As customer experiences continue to expand further into an evolving landscape of digital touchpoints, maintaining a coherent strategy for reaching customers where they are with personalized, relevant content has become increasingly challenging. In the world of customer relationship management (CRM), Salesforce Experience Cloud addresses precisely this challenge.

How to Drive Value to Customers with the Salesforce Experience Cloud2022-05-20T07:21:29+00:00

Salesforce Subscriber Lifecycle Management: The Definitive Guide

2022-05-18T13:53:43+00:00

Salesforce Subscriber Lifecycle Management: The Definitive Guide Subscriber services are on the rise. As a subscription provider, you will need effective tools and processes to compete with others in your industry. Salesforce offers a Subscriber Lifecycle Management software that will help your organization effortlessly develop and launch new service packages for your subscription services. Not only must you manage these tools, but you will also need to ensure they integrate seamlessly with your CRM, CMS, and other business processes. What will that

Salesforce Subscriber Lifecycle Management: The Definitive Guide2022-05-18T13:53:43+00:00
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