Where Do You Go For The Help You Need To Optimize Your Salesforce?
When we started offering managed services to one of the world’s largest financial services clients we termed it “utility consulting” because we abandoned the “use it or lose it”, “we help you keep the lights on” models of the past. Our goal was to create a model that gives clients the team they need on terms that allows for ebbs in flows in the backlog.
How do our managed services engagement terns give you greater value? Set up a consultation to explore how we give you the flexibility you need to deliver the highest value to your business!
Expertise On Demand
Our Optimize program gives small businesses (up to 250 users or so) the central backlog management and Solution Architect support that they’re often missing. We provide proper system planning and maintenance, enabling you to deliver greater value to your business end-users while avoiding technical debt, system bloat, and a lack of business agility.
Ideal for Organizations With:
- Strong functional admins needing specialized cloud or development expertise
- Multiple admins with shared responsibilities
- Loose or non-existent governance (backlog management, change control, release planning)
- No internal Business Analyst or Solutions Architect support
Get Pricing On The Managed Services Optimize Program Level Right For Your Org
Optimize I
- Dedicated Managed Services Team
- Solutions Architect
- Connect service: centralized backlog management, seamlessly shared between your org and ours.
- Always On service: 24-hour SLA for engagement in scoping new requirements.
- Backlog Management services
- Release management services
Your Salesforce Certified Team
- Managed Services Consultant (MSC)
- Solutions Architect
- Developer
The Terms
- 1 hour a day (20 hours a month)
- Minimum 6 month contract length
- Flex up to 40 hrs in a month to meet a spike in requests
- Discounted rates on professional services
Optimize II
- Dedicated Managed Services Team
- Solutions Architect
- Connect service: centralized backlog management, seamlessly shared between your org and ours.
- Always On service: 24-hour SLA for engagement in scoping new requirements.
- Backlog Management services
- Release management services
Your Salesforce Certified Team
- Managed Services Consultant (MSC)
- Solutions Architect
- Developer
The Terms
- 2 hours/day (40 hours/month)
- Minimum 6 month contract length
- Flex up to 80 hrs in a month to meet a spike in requests
- Discounted rates on professional services
Optimize III
- Dedicated Managed Services Team
- Solutions Architect
- Connect service: centralized backlog management, seamlessly shared between your org and ours.
- Always On service: 24-hour SLA for engagement in scoping new requirements.
- Backlog Management services
- Release management services
Your Salesforce Certified Team
- Managed Services Consultant (MSC)
- Solutions Architect
- Developer
The Terms
- 4 hours/day (80 hours/month)
- Minimum 6 month contract length
- Flex up to 80 hrs in a month to meet a spike in requests
- Discounted rates on professional services
InnovationLab Managed Services Gives You Flexibility to Optimize Your Salesforce.
What can you do when your Salesforce Admins are overwhelmed, your technical teams are not aligned with your business goals, and you’re just not getting the benefits from Salesforce that you need for your business?
Rainmaker’s Salesforce Managed Services leverages our more than 20 years of innovation, expertise, and thought leadership to deliver transformational value to your business. We’ll facilitate your Salesforce innovation journey and maximize your ROI with deep knowledge, extensive experience, and thought leadership that delivers high-value outcomes, reduced complexity, and lower total cost of ownership.
Find Out How Our Managed Services Can Help Transform Your Business.
Our team has been doing this longer than anyone out there. Honestly! We were implementing “hosted” CRM solutions like Siebel CRM, SalesNet, and Upshot starting in 2002. That formed the basis of our partnership with Salesforce, starting in 2004 and we’ve never looked back.
Complete the form at the top of this page to explore how we give you the flexibility you need to optimize your Salesforce and transform your business!