Perfecting Your Salesforce UX for Sales Reps and Agents
Nikki Gagnon2022-06-29T10:34:52+00:00Perfecting Your Salesforce UX for Sales Reps and Agents In 2009, an epidemic of Toyota drivers uncontrollably accelerating broke into the mainstream as a 911 call of a man who couldn't slow down his car went viral. In the proceeding years, media coverage centered around Toyota's alleged coverup of faulty components, but Malcolm Gladwell's podcast Revisionist History suggested a different explanation: bad design. Despite claiming the brakes weren't working, information collected from the cars' black boxes suggested that the brakes