What You Can and Can’t Do with Entitlement Management Through Salesforce
Stanton Cagle2023-04-26T16:31:28+00:00What You Can and Can’t Do with Entitlement Management Through Salesforce In 2021, more than 75% percent of business decision-makers reported that the Covid-19 pandemic has accelerated digital transformation in their companies and elevated the adoption of new technologies to meet evolving customer communication preferences among their priorities. Fortunately, entitlement management features through Salesforce already exist to aid companies in implementing sophisticated customer support solutions. Today’s customers want to resolve routine issues independently, and the technology to