How Can Salesforce Help Simplify Sales Operations? Sales operations encompass several key roles within the sales organization, including strategy, data analysis, hiring and training, forecasting, territory design, and sales process optimization. Sales ops are often the unsung hero of the organization, handling the most difficult activities and challenges in order to drive effective selling, accurate forecasting, strong sales strategy and even compensation in many cases. At the same time, sales operations in every industry are becoming increasingly complex as technology

Business intelligence (BI) encompasses the technology tools and strategies that companies employ to gain data-driven, actionable insights. These insights inform strategic decision making across organizations. Today, companies who are not using BI strategies in some way, shape, or form are likely falling behind their competitors. 85% of companies report trying to be data-driven, but only 37% report that they have been successful  Business intelligence can be the difference. Business intelligence (BI) has been around for several decades, but its

3 Business Challenges Arising from Poor Governance and Ways to Mitigate Risks Salesforce’s secret sauce has always been “clicks, not code” and the power the platform gives common administrators to do uncommon things, such as: Develop objects, apps, and intelligence without code Weave complex workflow processes into any business function to optimize it Change interfaces and improve the worker experience on the fly The business challenges from poor governance is that, like many business processes, what begins as a great

Offering a Compelling Video Streaming Experience in Experience Cloud Did you know that users spend 88% more time on websites with video content and videos generate 1200% more shares than images and text combined? That viewers retain 95% of information they see in a video vs. only 10% they read in text? Video is an absolutely essential piece of effective constituent engagement with both internal (employees) and external (partners, customers) audiences. Utilizing Salesforce video streaming features, particularly in the Salesforce

What is B2B Selling? B2B sales is short for business-to-business sales — when a company sells products or services to another company. It typically happens a few different ways: Suppliers who sell products that support business operations (like office supplies) Software servicers who provide platform products and consulting services Wholesalers who sell products for other businesses to resell (like wholesale food sales to restaurants) These aren’t the only types of B2B sales, but they are some of the most common.