Client Work
Two engagements in detail: what the organization was actually stuck on, what we built, and what changed afterward. Both are ordinary operational problems that had quietly become expensive.
A sample of organizations we have delivered for
Case Studies
Erickson Living
Inventory Management
Erickson Living repriced roughly 2,000 apartments a year out of twenty decade-old workbooks. We built a component-driven pricing engine in Salesforce that does the same work in minutes.
FedEx Compatible
Contract Management
MNDAs are FedEx Compatible’s highest-volume agreement and its biggest legal bottleneck. We built a clickwrap application inside Salesforce that lets the business send and track them without writing code.
The pattern
Erickson Living had a pricing process. FedEx Compatible had an approval process. Both worked, in the sense that the output was correct. Both had quietly become one of the most expensive things their teams did, measured in the weeks of senior time they consumed.
That is the shape of most of the work worth doing. The system is not broken. It is absorbing capacity that should be going somewhere else, and nobody has costed it.
We start in a workshop, not a backlog
Both engagements opened with collaborative design sessions to name the actual constraint. The build follows from that, and it is usually smaller than the client expected.
Built for the team that owns it after
New agreement types at FedEx and new pricing attributes at Erickson are configured by the business, without a developer and without a Salesforce administrator.
The result is measurable or it is not a result
Weeks to minutes. Hundreds of attorney hours. If we cannot name the number that moved, we have not finished the work.
30 minutes. Name the process nobody owns. We have costed a few of these before, and we will tell you what yours is worth fixing.
