Solutions

Cloud Support/Optimization

Cloud applications have fundamentally changed business by enabling organizations to rapidly overcome business challenges and innovate. Rainmaker combines deep expertise in cloud systems with practical business consulting to help you establish and carry out your strategic vision for success. Our team can manage your technology, support users and administrators, inform future application development or purchases, and create a program to maximize user adoption.

Managed Services »
Salesforce Support »
Application Assessment »
Training »

Make It Rain  


Managed Services

Keep pace with the changing needs of your organization and the markets you serve by maintaining, supporting and evolving your Salesforce.com platform. Rainmaker offers managed service programs to fit the needs and budget of every organization featuring a dedicated team of developers, certified trainers, data management specialists and architects. Our services cover everything from day-to-day issues to ongoing, strategic-minded governance and are:

  • Instantly scalable
  • Cost effective
  • Kept current
  • Reliable
  • Based on extensive experience

Salesforce Support

Salesforce.com is constantly evolving. Rainmaker, as a foundational partner to Salesforce, keeps you current with the latest functionality and its relevance to your instance. We offer support service plans to ensure your continuity and minimize risks. Additionally, our programs accelerate user adoption, increase productivity, and maximize your Salesforce ROI.

Application Assessment

Rainmaker has the insight, technical background, and a proven process for selecting the right application for your specific business and organizational needs. It’s easy to fall in love with a demo or be swayed by sales pitches, so Rainmaker assesses proper “fit” using a proprietary methodology that’s rooted in an understanding of your organizational, functional and technical requirements. Our team is familiar with hundreds of apps and can help you make the best selection given your unique needs and budget.

Training

A system is only effective if users use it. End-user training and customized demonstrations can make sure your team knows how to get the most out of your applications, ensuring the maximum return on your investment. Rainmaker’s training team is available from pre-launch to long after go-live for overview sessions, hands-on workshops and advanced-user training. Documentation and support for administrators assures your staff is well-equipped to maintain your system.