Consumer Products and Services
A sale to one consumer may not impact the bottom line, but the voice of that consumer can – ensure that voice is a positive one by treating customers as people instead of orders. Rainmaker’s B-2-C solutions give our clients more time to engage with their customers by streamlining and automating internal business processes and integrating internal applications, which allow them to:
- Personalize marketing messages; thereby, producing increased repeat orders
- Provide their customers with real-time updates regarding the fulfillment status of their orders; thereby reducing support emails and social media complaints
- Engage with their customers in the way they communicate – email, website, social, etc.
Quadriga Direct Mail Holdings - QDMH
Delivered one central source of data while optimizing the sales process.